Anglian Water Extends Samotics Condition Monitoring Framework

Anglian Water has signed a two-year extension to its condition-based monitoring (CBM) framework with industrial artificial intelligence (AI) specialist Samotics. Agreed in April, the framework covers more than 250 clean water assets currently monitored by Samotics’ SAM4 predictive maintenance system across Anglian Water’s operations.

This is the first major renewal since the first three-year framework was agreed in March 2023. It continues a partnership that originally began in November 2020 and is now entering its sixth year.

The core of the programme focuses on clean water optimisation, with hundreds of assets monitored continuously across the water company’s water supply. In addition, the agreement will extend condition monitoring to new pumping stations being commissioned in key locations across the Strategic Pipeline Alliance (SPA), as part of the utility’s major water infrastructure programme.

Andy Smith, Smart Water Systems Senior Manager at Anglian Water, said, “Our approach to maintenance is built around a simple principle: right maintenance, right time. To achieve that, we need to understand what our assets are telling us and identify potential problems early, before they affect performance or service.

“SAM4 gives our teams the visibility and confidence to act at the right time. Across our pumping stations, and now on the Strategic Pipeline, we can identify developing issues early and plan maintenance better. This helps us increase asset uptime, makes the best use of our engineers’ time and reduces the risk of disruption.”

Technology earns its place when it helps people make better decisions and delivers tangible benefits. By supporting our teams to maintain reliable infrastructure, SAM4 is helping us provide a dependable service for our customers and the communities we serve.

Andy Smith, Smart Water Systems Senior Manager at Anglian Water

SAM4 uses electrical signature analysis (ESA) to monitor equipment remotely from the motor control cabinet, with AI analysing the current and voltage signals from pumps and motors. This makes it possible to monitor assets continuously, without installing sensors on the equipment itself. 

Identifying faults as they emerge, including cavitation, bearing wear and misaligned components, becomes easier for teams, which means they can act before problems escalate. The platform delivers 97% detection accuracy with fewer than 1% false positives.

Since adopting SAM4 in 2020, Anglian Water has prevented GBP886,800 in costs through early fault detection and avoided failures.

Tom Swain, Head of UK & Ireland at Samotics, said, “Working alongside Anglian Water since 2020, we have seen first-hand what genuine commitment to predictive, condition-based maintenance looks like in practice. The real value of accurate, trustworthy monitoring comes when teams have the confidence to act on what the data tells them, early and consistently. That is the approach Anglian Water has taken, and it is reflected in what the programme has delivered. 

“It is genuinely encouraging to see Anglian and others across the water sector embracing the kind of early detection that ESA-based monitoring makes possible. As AMP8 programmes develop, proactive asset management will be central to how utilities protect service reliability and manage long-term costs. We are proud to be part of that work with Anglian Water, and we look forward to building on a partnership that has gone from strength to strength.”

About Samotics
Founded in 2015 in the Netherlands, Samotics is one of the global leaders in smart monitoring technology for hard-to-reach industrial assets. It helps bring unprecedented visibility to every critical asset by analysing electrical signals, the heartbeat of industrial equipment, using existing hardware or simple sensors, in combination with its own AI-driven platform. This allows Samotics to identify, with an industry-leading 95.5% accuracy, when an asset needs maintenance or is performing sub-optimally, as well as the type of repair required, so that maintenance teams can act in a proactive and targeted way. By enabling companies to continuously monitor asset health, performance and efficiency, it helps them significantly reduce unplanned downtime, pollution events and energy waste.

Visit www.samotics.com to learn more.

About Anglian Water
Anglian Water supplies drinking water to more than 5 million customers across the East of England and collects and treats used water from over 7 million people. It operates within the largest geographical region of England and Wales.

Water is its business. It’s Anglican Water’s job to handle it with care and balance the needs of its customers with those of the environment around us.

Its ethos is ‘Love Every Drop’, because it’s what it does. Every drop of water is precious, and Anglican Water believes it’s everyone’s responsibility to look after it. It is constantly discovering new ways to keep ahead of a changing world, by planning for the future and exploring new ideas to meet its customers’ individual needs today and tomorrow.